Terms and Conditions

Valid from 16/10/24

1. General
Alea SWEDEN sells products such as creams, bag covers, and jewelry within the EU. By placing an order with us, you agree to these terms and conditions.

2. Orders
When you place an order, we will send a confirmation via email. Please ensure that the information you provided is correct. If you find any errors, contact us immediately at info@alea-sweden.com.

3. Prices and Payment
All prices are listed in euros, including VAT. We offer the following payment methods:

Credit card (Visa, Mastercard)
Payments are processed through Stripe to ensure secure transactions. Any applicable fees for payment will be shown at checkout.

4. Delivery
We only deliver within the EU. Delivery times vary depending on product availability, but typically take between 3-7 business days. Deliveries are made via [Delivery method, e.g., PostNord, DHL]. Any shipping costs will be specified at the time of the order. We are not responsible for delays caused by the delivery provider.

5. Right of Withdrawal and Returns
As a customer within the EU, you have the right to withdraw from your purchase within 14 days after receiving the product. To exercise the right of withdrawal, the product must be in its original condition and unused. To return a product, contact us at [Contact Information] for further instructions. Return shipping is at the customer’s expense unless the product is defective or incorrectly delivered.

6. Complaints
If a product is defective or damaged upon delivery, you have the right to file a complaint within 30 days. Contact us at info@alea-sweden.com with a description of the issue and your order number. We will process your complaint and, if approved, offer a replacement product or a refund.

7. Privacy Policy
Alea SWEDEN follows the EU’s General Data Protection Regulation (GDPR) and respects your privacy. We only collect information necessary to process your order and improve your shopping experience. For more details, please read our full privacy policy at [Link to Privacy Policy].

8. Limitation of Liability
Alea SWEDEN is not responsible for any damages directly or indirectly caused by the use of products from our website. We are only liable for damages arising from gross negligence or intentional misconduct.

9. Changes to the Terms and Conditions
We reserve the right to amend these terms and conditions at any time. All changes will be published on our website, and you are expected to review the terms before each purchase to be aware of any updates.

10. Contact Information
Alea SWEDEN
Email: info@alea-sweden.com